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Privacy Policy

This privacy policy sets out how Bo-peep Handmade uses and protects any information that you give Bo-peep Handmade when you use this website.

Statement

Bo-peep Handmade is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified
when using this website, then you can be assured that it will only be used in
accordance with this privacy statement.

Bo-peep Handmade may change this policy from time to time by updating this
page. You should check this page from time to time to ensure that you are happy
with any changes. This policy is effective from 20/05/2018.

 

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What we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How and why we collect  Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How we store, use, share and disclose your  personal information

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How we communicate

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How we use cookies

A cookie is a small file which asks permission to be placed on your
computer's hard drive. Once you agree, the file is added and the cookie helps
analyse web traffic or lets you know when you visit a particular site. Cookies
allow web applications to respond to you as an individual. The web application
can tailor its operations to your needs, likes and dislikes by gathering and
remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps
us analyse data about webpage traffic and improve our website in order to tailor
it to customer needs. We only use this information for statistical analysis
purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to
monitor which pages you find useful and which you do not. A cookie in no way
gives us access to your computer or any information about you, other than the
data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline
cookies if you prefer. This may prevent you from taking full advantage of the
website.

Link to other websites

Our website may contain links to other websites of interest. However, once
you have used these links to leave our site, you should note that we do not have
any control over that other website. Therefore, we cannot be responsible for the
protection and privacy of any information which you provide whilst visiting such
sites and such sites are not governed by this privacy statement. You should
exercise caution and look at the privacy statement applicable to the website in
question.

Controlling your personal information

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Policy Updates

You may choose to restrict the collection or use of your personal information
in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box
    that you can click to indicate that you do not want the information to be used
    by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for
    direct marketing purposes, you may change your mind at any time by writing to or
    emailing us at lorraine@bo-peephandmade.co.uk

We will not sell, distribute or lease your personal information to third
parties.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at lorraine@bo-peephandmade.co.uk or send us mail to: Bo-peep Handmade, 14 Forth Crescent, Bo'ness, West Lothian, Scotland, EH51 9FB.

If you don’t want us to process your data anymore, please contact us at the above áddress or email lorraine@bo-peephandmade.co.uk

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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